The Flower Shoppe, 13 Burnt Ash Hill, London, are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof). We collect information about you for two reasons: to process your order and to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent (except to confirm orders).
We will give you the chance to refuse any marketing e-mail from us or from any other third party companies in the future.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. It is possible to obtain a copy of the information that we hold about you. If you find any inaccuracies we will delete or correct it promptly. Should you require a copy of such information, please write to us at:
The Flower Shoppe
13 Burnt Ash Hill
The personal information which we hold will be held securely in accordance with our internal security policy and English law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’).
The information collected in this way can be used to identify you unless you modify your browser settings.
Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.
Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.
Data collected will not be shared with any other companies.
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
If you have any questions/comments about privacy, you should email us.
What is a Cookie?
To be able to order products from this website you need have cookies enabled. If you do not have cookies enabled you will still be able to view the website for browsing and research. However, you will not be able to add products to your basket and buy them.
Our cookies do not store personal information such as credit card details. Please note, that cookies can not harm your computer, they are purely informational.
Here is a list of the cookies used on our website, and their functions:
This cookie is created when you first visit our website, and is created to provide basic site function, such as usage of the shopping basket, discount codes, and account logins. Once the session is finished, this cookie is removed from the computer. You can disable this cookie through your browser settings, however doing so will prevent this site from working correctly on your device.
These cookies are used by Google Analytics, to allow basic usage tracking of activity on the website. This allows us to analyze vistor information, such as Browser usage, new vistor number, time on site, and most popularly viewed pages. This information is not open to the public, and does not contain any personal information.
These cookies may remain on your computer from thirty minutes to 2 years. This is so that if you revisit our site, you are not tracked as a new visitor but as a returning visitor. You may clear these cookies at any point by clearing your browser’s browsing data, or opt out of Google Analytics entirely using the Google Analytics Opt-out Browser Add-on.
Third Party Cookies
We may someitmes embed widgets on a webpage such as media players or promotional links, for instance YouTube videos and Skype buttons. If you go on to a web page that contains embedded content, you may be sent cookies from those websites.
You may also see tools to ‘share’ to your friends through social networks – such as Facebook and Twitter. You may be sent cookies from these websites as well.
Since we do not control these cookies, we suggest you check these third party websites for information on their cookies and how to manage them.